MyKidss · Privacy & trust

Privacy policy

How we protect personal information and keep your shopping experience transparent.

Privacy policy

Last updated: May 22, 2026

MYKIDSS.COM operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a tailored shopping experience (the “Services”). MYKIDSS.COM is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies you or can reasonably be linked to you. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

  • Contact details including your name, address, billing address, shipping address, phone number and email address.
  • Financial information including credit card numbers, debit card numbers, financial account numbers, payment card information, financial account information, transaction details, payment methods, payment confirmations and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, add to cart, add to a wishlist, purchase, return, exchange or cancel, as well as your previous transactions.
  • Communications with us including information you provide when communicating with us, for example when sending an enquiry to customer service.
  • Device information including information about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information including information about your interaction with the Services, including how and when you use or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use our Services, communicate with us, or otherwise provide us with personal information.
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
  • From service providers, including where we engage them to provide certain technology or services and they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

  • Providing, personalising and improving the Services. We use personal information to provide the Services, including to perform our contract with you, process payments, fulfil orders, remember your preferences and products you are interested in, send account-related notifications, process purchases, returns, exchanges or other transactions, create, maintain and manage your account, arrange shipping, enable returns and exchanges, enable reviews, and create personalised shopping experiences, for example by recommending products related to your previous purchases. This may include using your personal information to personalise and improve the Services.
  • Marketing and advertising. We may use personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, text message or post, and displaying online advertisements promoting products or services in our Services or on other websites, including based on items you have purchased or added to your cart or other activity in the Services.
  • Security and fraud prevention. We use personal information to authenticate your account, provide secure payments and shopping, detect and investigate potentially fraudulent, illegal, unsafe or malicious activity and take appropriate action, and protect public safety and the security of our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other authentication credentials with anyone.
  • Communicating with you. We use personal information to provide customer support, respond to your questions, provide effective service and maintain our business relationship with you.
  • Legal reasons. We use personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, and to conduct or participate in investigations, evidence-gathering proceedings, civil matters, potential or actual litigation or other disputes, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. Those circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.
  • With business and marketing partners to provide marketing services and present advertisements to you. For example, we use Shopify to support personalised advertising through third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of the sharing of your information for personalised advertising or marketing based on activity across different merchants and websites.
  • When you direct, request or consent to us disclosing certain information to third parties, for example for shipping products or in connection with the use of social media widgets or login integrations.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, including in response to subpoenas, search warrants and similar requests, to enforce applicable terms or policies, and to protect and defend the Services, our rights, your rights or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve them. Information submitted through the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than your country of residence in order to provide services to you. In addition, to help protect, grow and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained from your interactions with our Store, other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our Store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights in relation to Shopify's use of your personal information for those purposes. To learn more about how Shopify uses your personal information and about any rights you may have, please visit Shopify's Consumer Privacy Policy. Depending on where you live, you may exercise applicable rights with respect to your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites and other online platforms operated by third parties. If you follow links to websites that are not affiliated with us or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on them. Information you provide in public or semi-public areas, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply endorsement of the content of those platforms or their owners or operators, except as otherwise explained in the Services.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information about children below the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion of that information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with legal requirements, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute, may apply only in certain circumstances and, in some cases, we may decline your request as permitted by law.

  • Right to access / know. You may have the right to access the personal information we hold about you.
  • Right to delete. You may have the right to request deletion of personal information we hold about you.
  • Right to correct. You may have the right to request correction of inaccurate personal information we hold about you.
  • Right to portability. You may have the right to obtain a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, request that it be transferred to a third party.
  • Managing communication preferences. We may send you promotional emails, and you can opt out at any time by using the unsubscribe option provided in our promotional emails. If you opt out, we may still send you non-promotional emails, for example about your account or orders.

If you are resident in the United Kingdom or the European Economic Area, subject to exceptions and limitations under local law, you may also have the following rights in addition to those described above:

  • Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
  • Withdrawal of consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this will not affect the lawfulness of processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated in the Services or by using the contact details below. To learn more about how Shopify uses your personal information and the rights that may be available to you, including rights related to Shopify's processing of your data, please visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Under applicable law, you may authorise an agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we may require proof that you have authorised the agent to act on your behalf and we may also ask you to verify your identity directly with us. We will respond to your request within the time required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below or to lodge a complaint with your local data protection authority. A list of the relevant data protection supervisory authorities in the EEA can be found here.

International Transfers

We may transfer, store and process your personal information outside your country of residence.

If we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK supervisory authority, unless the data is transferred to a country that has been recognised as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last updated” date and notify you of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by email at info@mykidss.com or by post at Henryka Sienkiewicza 38/2, 05-850 Ożarów Mazowiecki, Poland. Under applicable data protection laws, we are the controller of your personal information.

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